# Ticket Information Details

Widget that displays the information for each of the data streams that make up the ticket in card format.

## How it works

{{< staticImage "ux/TicketDetails/Widget/TicketDetailsWidget.png" "Ticket details" >}}

On each card, we can see:

- the current value
- the date the value was taken
- the source of the information
- the type of provision (for provisioned data)
- identifying icon

### Target Menu

{{< staticImage "ux/TicketDetails/Widget/TargetMenu.png" "Target menu" >}}

From each card, we can open various widgets (varying depending on the type of value of the data stream):

{{% ux-widget-datastream-widgets %}}

### Grouping

{{< staticImage "ux/TicketDetails/Widget/Grouping.png" "Grouping" >}}

Selection of the type of grouping.

Depending on its configuration, it could be by:

- data model
- categories of a data model
- tags
- whether the value is provisioned or collected

### Widget Menu

{{< staticImage "ux/TicketDetails/Widget/MenuActionList.png" "Menu action list" >}}

The following actions can be performed:

- **Open ticket information:** opens a temporary dashboard with ticket information
- **Edit:** opens the ticket wizard
{{% ux-widget-menu-actions %}}

## Configuration

{{< staticImage "ux/TicketDetails/Configuration/ConfTicketDetails.png" "Configuration" >}}

{{% ux-widget-configuration %}}

{{< staticImage "ux/TicketDetails/Configuration/ConfGeneral.png" "General" >}}

- **Ticket:** Ticket to display
- **Extra Information:** Selection of data to be displayed within the card
- **Grouping:** Selection of the type of grouping:
  - data model
  - categories of a data model
  - tags
  - whether the value is provisioned or collected
- **DatastreamId:** Selection and format of displayed data streams
  {{< staticImage "ux/TicketDetails/Configuration/ConfDatastreamId.png" "ConfDatastreamId" >}}
  - Choose whether to view only the selected data streams
  - Format the selected data streams
    - Alias
    - Category: a new category can be created to group the data streams
    - Position: placement of the value on the card
    - Icon: representative icon to be displayed on the card
    - Format: formatting the value of the data stream to be displayed

### Advanced

{{< staticImage "ux/TicketDetails/Configuration/ConfAdvanced.png" "General" >}}

### Visualization

{{< staticImage "ux/TicketDetails/Configuration/ConfVisualization.png" "Visualization" >}}

We can configure certain elements of the graphs displayed in the widget:

- **Background color**
- **Hide details header panel:** Removes the menu allowing the modification of the type of visualization as well as the type of value to display.
- **Default alignment:** placement of the value on the cards

{{% children sort="weight" depth="10" %}}

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