Login

Login

From the login window, you have the option to enter the website, for which you will need to provide a username and a password.

Within the login window, you can choose which area of the portal you wish to access, among the following:

• Workspaces and Dashboards
• OpenGate Web Administration
• Operations Support System
• Device Simulator

URL Immutability

You can access the web by copying a URL that identifies a dashboard or section of the website.

If you don’t have an active session at that moment, you will be directed to the login screen to start your session.

Once your session is initiated, the web won’t redirect you to the home page; instead, it will take you to the dashboard or website section indicated in the URL.

Two Factor

Should the user have two-factor authentication enabled, a second step will appear where you will need to enter the validation digits.

Lost Password

The website offers two mechanisms for password recovery in case it is forgotten or has expired.

Forgotten/Recovery of Password

By clicking on the Have you forgotten your password? link on the login page, you will be directed to a form where you will be asked to provide an email address to which a password recovery email will be sent.

The received email will contain a link directing you to a page where you can reset your password:

Change Due to Expired Password

If the validity of the password has expired, instead of allowing you to enter the website, the login process will direct you to a form where you can reset the password.