Create new Ticket

Here you can initiate a new ticket on the platform.

Steps

Administration

Essential data for the registration and identification of the ticket on the platform.

Administration Administration

Inventory

Inventory Inventory

Location

Information about the ticket’s location.

Location Location

Custom

Custom data based on data models created for the user’s organization. Default platform data model information is not included.

Custom Custom

Import/Export Configuration

Allows you to import and export the wizard’s configuration via JSON.

btnJson btnJson

When accessing the import and export functionality, it displays a window with various actions. Additionally, it presents the configuration of the wizard in JSON format.

The available actions are as follows:

  • Upload Json: Uploads a JSON file and replaces the previous JSON configuration.
  • Paste from clipboard: Pastes JSON data from the clipboard and replaces the previous JSON configuration.
  • Download Json: Downloads the JSON configuration as a file with the wizard’s name.
  • Copy to clipboard: Copies the JSON configuration to the clipboard.

items items